Ivanka Health Privacy Policy

Zenso Pty Limited trading as Ivanka Health is henceforth referred to as Ivanka Health.

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website; email, message or speak to us; or visit our clinic.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Ivanka Health collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Personal health information (Age, Gender, Health conditions, description of symptoms, description of illness, medical history etc.)

How do we collect your data?

You directly provide Ivanka Health with most of the data we collect. We collect data and process data when you:

  • Contact us via our contact form on our website.
  • Contact us via email, message, or text.
  • Visit us in our clinic.
  • Voluntarily complete a medical survey via our website, email or visiting our clinic.

Ivanka Health may also receive your data indirectly from the following sources:

  • If you request that we contact other medical professionals to access your medical history.

How will we use your data?

Ivanka Health collects your data so that we can:

  • Keep accurate clinical records to formulate your treatment plans.

If you request it, Ivanka Health will share your data with your nominated health professionals.

How do we store your data?

Ivanka Health securely stores your data using Microsoft Office 365 secure servers.

Ivanka Health will keep your personal and health data for seven years. Once this time-period has expired, we will delete your data by erasing the electronic files from our server.

Marketing

Ivanka Health would like to send you information about products and services of ours that we think might benefit you.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Ivanka Health from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us via email:

Email us at: admin@ivanka.health

What are your data protection rights?

Ivanka Health would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Ivanka Health for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Ivanka Health correct any information you believe is inaccurate. You also have the right to request Ivanka Health to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Ivanka Health erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Ivanka Health restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Ivanka Health’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Ivanka Health transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:

Email us at: mail@zenso.group

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Ivanka Health does not use cookies on our website.

Privacy policies of other websites

The Ivanka Health website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Ivanka Health keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 January 2021.

How to contact us

If you have any questions about Ivanka Health’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: admin@ivanka.health

Call us on: +61 431 231 170

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Ivanka Health has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.